If you have any questions, special enquiries, or just want to say hi, drop us a line at email@example.com or fill out your details in the form below. We’ll get back to you within 24 hours!
Orders in Hong Kong and Singapore are expected to arrive in 1-3 business daysfrom the date of purchase. Orders frommost countries across Asia are expected to arrive within 10-15 business days from the date of purchase.Orders outside of Asia are expected to take no longer than28 business days.
Please note: DORMU products are produced in small batches to limit environmental impact. Due to the ongoing supply chain deceleration your order may experience a short delay.
Yes! All orders to Hong Kong and Singapore are free delivery.
Free international shipping is also available - see shipping information for more options.
DORMU is exclusively online. Our 60 days returns policy means you can have the peace of mind of trying the blanket risk-free, though we’re convinced you’ll love the improvement in your quality of sleep.
We’re convinced the DORMU collection will help you get a great night’s sleep, but if you’re unsatisfied with your items you can return them to us within 60 days of arrival for a full refund. Terms & Conditions apply.
Simply email firstname.lastname@example.org with your order number and reason for return. Shipping fees will apply to refunds.
Important: Items returned that are damaged, stained, not in their original condition or not in their original packaging are not eligible for a refund. Customers are responsible for all return shipping costs. The item must be sent via mail - we cannot process returns or exchanges in person.
For more information on returns, please refer to our Returns and Exchanges.
We’ve observed that on average, the majority of DORMU customers feel the benefits of a weighted blanket between 7 and 14 nights of use.
This may vary for some people who may instantly benefit from the weighted blanket.